Senior Transition Manager

Role Responsibilities:

Support the migration and maturation of in scope processes from the existing vendor or in house operations.

Support the creation and implementation of transitional plans and documents to outline project expectations, scope, schedule, and budget requirements. Identify key stakeholders; establish and maintain positive business relationships among stakeholders (internal or external).

Define the RACI chart and communicate the roles/responsibilities to the stakeholders.

Ensure open communication on updates and feedback. Define activities, responsibilities, critical milestones, resources skills, needs interfaces and budget.

Optimize costs and time utilization and deliver projects on time on budget as per the contract and agreed scope with a high-quality result.

Anticipate all possible risks, manage them by applying the suitable risk management strategy, while developing contingency plans.

Implement the governance model defined for similar projects Track and report project KPIs, analyze project health and update stakeholders.

Improve project KPIs Build an effective team environment; Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within team Conduct analysis to determine alternative courses of action or recovery on slipped schedules.

Skills Needed:

Proven experience in Project management; project management specific to BPO implementation / transition strongly preferred.

Coordinating the projects and their interdependencies,

Excellent interpersonal skills are essential

Ability to shoulder responsibility, achieve team goals and devising strategies to overcome roadblocks in process

Must be able to handle multiple projects or varying scope and magnitude

Should be able to work independently

Strong attention to detail

Note - Special skill set- Knowledge on any transition methodology

Designation -AGM Transition

Minimum Experience- 12 Years

Work Location - Chennai