Service Desk Analyst

Wipro is hiring for Service Desk Analyst role for Kolkata / Pune Hinjewadi location.

Interested candidates can share their updated CV on (WhatsApp) with the subject line "Service Desk Analyst Pune"

Educational Qualification : Graduation is mandatory

Desired Candidate Profile

Candidate should have minimum 1 year of on paper experience as a Service Desk Analyst.

Candidates must have excellent communication skills in English.

Candidates should have experience into troubleshooting to support service desk tickets for associates.

Candidates must have on paper experience and knowledge about networking concepts like DHCP, DNS, TCP/IP, VPN and technologies/Active Directory/BSOD/VDI /OS365.

Only Graduates are eligible.

Flexible and Open to working in a 24x7 environment with rotating shifts including night shifts and rotating weeks off including holidays.

Self-motivated achiever who gains satisfaction from providing excellent customer service.

Candidates must have good technical skills with basic networking concepts.

Candidates have to be immediate joiners.

Candidates should be comfortable with work from office.

Candidates should be located within 25 kms of boundary from office location.

Candidates must have all employment documents (releasing letter, experience letter, offer letter and play slips) from their previous work experience.

Candidates should have all their marksheets and certificates.

Candidates must have all government ID proofs (AADHAR CARD & PAN CARD)

Interested candidates share their updated resumes on (WhatsApp) with the subject line as "Service Desk Analyst"

Perks and Benefits

Permanent and full time opportunity

One way cab facility

Direct payroll of Wipro

Incentives and allowances