Principal Consultant , Network Engineer

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of [Principal Consultant], [Network Engineer]!

The purpose of this job is to fulfill the Network Engineer position.

This is a hands-on position where the individual will be responsible for overseeing and managing the design and implementation of network security solutions. In addition, this engineer will be responsible for providing 2nd and 3rd level support for all network security issues or outages. Ensures the smooth operation of the infrastructure to provide maximum security, performance and availability. Maintains close vendor relationships to support current technology solutions and provide roadmap strategies for all Security systems.

The candidate also must be flexible to work in 24 * 7 environments.

Responsibilities

• Design, build, and maintain Checkpoint and Fortinet firewall infrastructure.

• Provide Architecture, Design, and Implementation for all Internet and Extranet Firewall connectivity to meet the business and InfoSec requirements.

• Manage projects related to implementing Cyber Security tools and products.

• Support F5 LTM/GTM load balancers and reverse proxy with WAF configuration

• Manage McAfee Web Gateway proxy configuration, policy, and ruleset configurations.

• Build, configure and support Pulse Secure SSL VPN

• Strong knowledge of Citrix NetScaler ADC configuration

• Conduct vulnerability scans and assessments of all network and security devices.

• Manage and perform vulnerability remediation of all network and security device, both software and hardware

• Create network topologies diagrams and record details for troubleshooting purposes.

• Perform other Network Security tasks as assigned.

• Track and manage licenses status for renewal, upgrade, and compliance of all Network Security devices.

• Working knowledge of Infoblox tool (IPAM)

• Resolve operational incident tickets (P1/P2/P3) or service request as per the agreed SLA.

• Work with the Genpact or 3rd party teams for the implementation of changes

• Follow the required policies and procedures for the incident, problem, and change management.

Qualifications we seek in you!

Minimum Qualifications

• Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.

Preferred Qualifications/ Skills

• Experience in enterprise security experience.

• Experience of Checkpoint, Fortinet Firewalls, F5, etc.

• Working experience with different Cisco platforms: ASRs, Nexus, Catalyst

• Knowledge of routing protocols: OSPF, EIGRP, BGP

• Troubleshooting Layer 2 issues. Full understanding of STP

• Troubleshooting dot1x/EAP. Handle NAC related issues

• Understanding of TCP/IP, UDP, troubleshooting various application issues using Wireshark, tcpdump

• Knowledge of McAfee Web Gateways.

• Add/modify/delete entries in Infoblox DNS

• Experience with Banking E-comm network security infrastructure

• Basic understanding of IT infrastructure and troubleshooting.

• Technical and system expertise in relevant IT workstreams.

• Strong analytical and problem-solving skills.

• Advanced troubleshooting, including the ability to delve in more complex issues, which require a deeper understanding of systems and applications.

• Specialized knowledge in specific areas allowing them to tackle intricate problems.

• Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.

• Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.

• Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.

• Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.

• Strong communication skills (written and verbal).

• Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

The approximate annual base compensation range for this position is [$60,000 to $75,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: