Spa Associate

Job Description

Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

Communicate sales promotions and service options with clients

Membership education and sales - including sales goals and incentives

Provide excellent customer service to members/guests

Welcome and greet members/guests upon arrival

Answer phones, book appointments, sell memberships, gift cards and upgrades

Follow proper filing procedures/file maintenance

Promote health/wellness benefits of massage therapy

Maintain a professional and clean work environment & appearance

Positive, energetic attitude

Team player

Perform various other duties as assigned

What’s in it for you?

Hourly wage plus commissions and bonuses

Flexible schedules

Professional and safe work environment

Employee discounts

Employee rewards program/employee referral bonus

Contests

Job Requirements:

Minimum 2 years of Sales/Customer Service Experience

Knowledge of Microsoft Office application,Millennium (will train) and basic accounting principles.

Excellent personal appearance, good verbal and written communication skills.

Ability to handle stressful situations professionally and multitask with ease all while focusing on the guestCompany Description

Hand & Stone boasts nearly 400 spas throughout the US and Canada. Launched in 2005 by a passionate physical therapist, John Marco and now led by franchise veteran Todd Leff, Hand & Stone continues to offer massage, facial and hair removal services tailored to your individual needs.

Our philosophy is simple. Consistently deliver the highest quality professional massage and facial services at affordable prices seven days a week. Guests entering Hand and Stone Massage and Facial Spa will be enveloped in soothing aromas and sounds while leaving behind the stress of deadlines of hectic schedules. Hand and Stone Massage and Facial Spa offers deluxe experiences perfect for both the spa beginner and seasoned veteran seven days a week with convenient hours. Hand & Stone Massage and Facial Spas feature several treatment rooms, including private sanctuaries reserved for couples.