Sales Representative Credit Card Processing ( Hire)

Job Description

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Summary of This Role

Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.

What Part Will You Play?

Manages a portfolio of clients for the company, typically with an annual net revenue value of $200,000 or more. Identifies revenue opportunities within assigned territories through communications with prospective clients, marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle.

Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports.

Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent

Typically Minimum 2 Years Relevant Exp

Related Experience

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp

B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.

Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.

Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.

Industry Knowledge - Expert knowledge of the merchant payment industry

Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues

Communication - Effective listener and communicator who is able to establish long lasting customer relationships

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.Company Description

Entrepreneurs certainly aren’t short on ambition. But many struggle to stay current on how the right technology correlates to lasting success.

We are here to change that. Heartland is here to be the complete technology solution for entrepreneurs and their growing businesses.

Nearly 1,000,000 businesses trust Heartland to provide the technology to run and grow sustainable businesses--technology to run a restaurant or retail shop, make money, move money, manage and enable employees, and engage customers. We develop tools to help entrepreneurs respond to market changes and stay competitive. We know it’s not enough just to look good and have fancy features. That’s why Heartland delivers human-centered tech across all of our solutions, service, and support. All are designed to help entrepreneurs overcome the challenges encountered every day. This is who we are. This is what we do.