This position is responsible for: Greet patients in accordance with Nemours Standards of Behavior.
Perform registration and check-in and check-out functions for clinic(s). Verify and update demographic, insurance, PCP and authorization/referrals information when required at each encounter.
* Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCC policies.
* Financial: Collect all copay, coinsurance and self pay amount due for services rendered.
Adhere to end of day business processing standard by verifing that cash analysis and receipts balance.
* Scheduling: Schedule follow-up appointment as instructed via the appointment disposition.
* Workqueues: Process encounters via the registration and check-out workqueue daily.
* All other duties as assigned by supervisor or manager.
Job Requirements * High School Diploma required.
Specialized (1 year of training beyond high school). * Minimum of one (1) to three (3) years experience required.
* Medical Office Experience required.
* Referral experience required.
* Bi-lingual (English, Spanish) Preferred.
* EPIC experience preferred.