Enforcement and Safety Officer (Hourly)

Summary VCU Parking and Transportation Services has exciting opportunities for individuals interested in working as hourly or student Enforcement and Safety Officers.

The Enforcement and Safety Officer enforces and monitors all VCU Parking and Transportation decks, lots, and other facilities and locations; provides assistance to subscribers, visitors, and our surrounding community partners; ensures compliance with University, state, and federal policies and that all Operations' services are delivered efficiently, reliably, and with service excellence to the VCU and VCU Health System communities.

Responsibilities include but are not limited to: * Patrols all assigned facilities and properties daily to help ensure the safety of all patrons * Acts as point of contact with the VCU police, MCVH Security, and other public safety agencies to implement the University's comprehensive safety plan when supervisor is not available * Daily inspections of all assigned facilities and properties to ensure the cleanliness of those properties and reports any issues found * Provides uniform interpretation and enforcement of parking regulations as trained * Collects and reports vacancy counts for selected parking facilities daily to Enforcement Safety Supervisor * Works with deck staff to ensure proper control and handling of special events, approved requests, or special assignments as assigned by supervisor * Systematically monitors decks to ensure subscribers are afforded parking at their assigned location Minimum Hiring Standards * High School diploma or GED or equivalent required * Valid Driver's License with a good driving record of 0 or + points * Satisfactory completion of criminal history background check required * Ability to successfully complete all training * Possess excellent customer service skills * Must be available to work a flexible schedule that may include weekends, holidays, and shift work * Ability to interact with coworkers to accomplish the goals of the department and possess the ability to handle multiple incidents simultaneously, set priorities, and professionally and calmly handle stressful situations on a daily basis * Basic computer and time management skills required * Must be able to lift 50 lbs * Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU Preferred Hiring Standards * Previous customer service experience preferred * Demonstrate good written and verbal communication skills * Knowledge to perform basic maintenance and operation of pertinent equipment Required Licensure/Certifications * Valid Virginia Driver's License with a good driving record of 0 or + points Physical and Cognitive Requirements Physical Demands & Activities Light Lifting (<20 lbs): Essential Moderate Lifting (20-50 lbs): Essential Heavy Lifting (>50 lbs): Marginal Pushing/Pulling: Essential Standing: Essential Sitting: Essential Repetitive Motion: Essential Walking: Essential Climbing: Essential Reaching: Essential Bending: Essential Environmental Conditions Extreme heat/cold: Essential Extreme Noise: Essential Vibrations: Essential Fumes: Essential Mists/gases: Essential Emotional Demands Fast pace: Essential Average Pace: Essential Multiple Stimuli: Essential Intense Customer Interaction: Essential Frequent Change: Essential Mental/Sensory Demands Memory: Essential Reasoning: Essential Hearing: Essential Reading: Essential Analyzing: Essential Logic: Essential Verbal Communication: Essential Written Communication: Essential Work Days/Hours: Flexible with class schedule Hourly Rate: $15.00 per hour Salary Range: $15.00 per hour Position Details: Department: Parking and Transportation Services Employment Type: H1 - Hourly Restricted Status: No FTE: .5 Exemption Status: Non-Exempt