Yardi Support Administrator

Position is full-time/in-office and requires commute to Atlanta (Buckhead) office and occasional travel to asset locations.

This is an entry-level position requiring between 0 and 3 years of experience.

Greenwood Star is seeking an Yardi Support Administrator for its Atlanta office.

The ideal candidate should have some experience in Yardi and its connected systems, as well as a strong grasp of technical support fundamentals.

We offer competitive pay and benefits as well as opportunity for career advancement.

Summary: Deliver Yardi and general technical support, improve workflow automation, create training and support documentation, answer helpdesk tickets, troubleshoot software and hardware issues, and facilitate communicate with external vendors and technical contacts.

Responsibilities: * Perform activities related to all aspects of Yardi and its connected systems needs.

* Improve workflow automation, custom report creation, payment processing, maintenance, and other commonly used modules.

* Answer helpdesk tickets and perform ledger corrections and other data corrections.

* Coordinate with IT, Operations, Finance, and other internal departments regarding the continued development and improvement of Yardi processes.

* Create user training and support documentation.

* Provide webinar assistance/training to staff.

* Identify and improve inefficiencies throughout the Companys technical systems.

* Assist with overall software maintenance, migration, implementation, and upgrades.

* Routinely audit data to ensure accurate workflows.

* Upkeep the corporate/asset websites, and other marketing pipelines * Maintain and troubleshoot hardware equipment Qualifications: * (Preferred) Hands-on experience with Yardi applications * (Preferred) 1+ years technical support experience * Previous experience in multifamily * Strong Excel skills * Demonstrated ability to read, write, and communicate effectively Benefits: * Competitive pay * Medical, Vision, and Dental insurance * 401K * PTO * Company-sponsored incentives Job Type: Full-time Salary: Negotiable based on experience