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HVAC Customer Service Rep

Company:
The Habegger Corporation - Illinois/Iowa Regional
Location:
Rock Island, IL, 61201
Posted:
May 07, 2024
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Description:

The Habegger Corporation is currently hiring for a full-time HVAC Customer Service Rep to provide day-to-day administrative support for our HVAC customers, as well as contribute to our sales growth in the Rock Island, IL area. This position earns a competitive wage of $17-$22/hr., depending on experience, plus opportunities to earn up to $4,000/yr. in bonuses. Employees are also eligible for an annual merit increase of up to 3%, depending on corporate guidelines.

In addition to competitive pay and our supportive culture, we offer the following benefits:

Health, dental, and life insurance

Aflac

401(k) plan with up to 5% company match

Paid vacation

Sick days

Profit sharing

Flexible spending account (FSA)

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

As an HVAC Customer Service Rep, you play an integral part in supporting our sales, profit, and customer service objectives. Your professional nature serves you well as you communicate with customers both over the phone and in person. Each person trusts you with their needs because you listen intently and sincerely seek personalized HVAC solutions. While serving customers in the showroom, you confidently promote sales, monthly specials, and counter specials. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness.

Behind the scenes, you perform administrative warehouse duties including, shipping, receiving, and facilities maintenance. With close attention to detail, you process and coordinate the filling of customer orders. Because you always stay up to date on company processes, policies, and procedures, you're able to perform your duties in an effective and successful manner. You enjoy that each day is a little different and find fulfillment in contributing to the company's success!

ABOUT THE HABEGGER CORPORATION

We are an experienced HVAC distributor that's been providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is the reason we have the success that we do, so we offer a culture of growth, great pay, and awesome benefits.

OUR IDEAL HVAC CUSTOMER SERVICE REP

Professional - clean-cut and professional in appearance

Attentive and organized - effectively performs administrative duties

Outgoing - a people person that enjoys interacting with others

If this sounds like you, keep reading about this customer service opportunity to advance your administrative and sales skill set!

REQUIREMENTS

Exceptional communication skills

Working knowledge of HVAC terms

Basic computer skills

Ability to regularly lift up to 100 lbs. and operate a forklift

Location: 61201

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