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Sr Manager, Digital Product Ops

Company:
SKIMS
Location:
Los Angeles, CA, 90009
Posted:
May 14, 2024
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Description:

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

We set new standards with our game-changing product and are a driving force within pop-culture.

We are looking for a Business Systems Manager to join us in advancing the industry forward.

We're looking for a Senior Manager, Product Ops to join our team and play a pivotal role in the success of our product development and operations.

Broadly, the function of this role is to help the product team, including the broader engineering and design teams, make decisions and deliver product with as much impact, velocity, and accuracy as possible.

You'll be responsible for overseeing both day-to-day operations of our product, engineering, and design teams, ensuring smooth execution, a functional Agile process, and delivery of our product roadmap.

You'll champion the needs of the product team by creating and implementing processes and systems that ensure operational excellence.

Responsibilities: * Manage sprint ceremonies and planning activities alongside Product team * Work with engineering and product to manage resources bring accuracy and efficiency to day-to-day workload * Drive alignment and drive product planning processes that map to long-range plans.

* Help the product team make decisions with greater accuracy and speed: including handling product discovery, customer insights, data deep-dives, and technical documentation analysis when required.

* Manage delivery and calendar for sprints, new features, and big initiatives.

* Own monthly and quarterly review cadences, ensuring alignment to strategic objectives and transparency.

* Track and analyze product metrics to inform product strategy and drive business outcomes.

* Own broad alignment across product, marketing, and site merch on strategy, goals and focus for GTM efforts.

* Establish best practices and ways of working for the product organization and its interactions with cross-functional teams.

* Identify problems across the ecommerce organization and create processes to solve them.

Work with other teams to manage creation and execution of goals, aligning with the product area strategy.

Coordinate cross-functional project teams to execute analyses to develop recommendations.

* Distribute timely/accurate updates tailored to audiences.

Provide clarity in ambiguous situations to ensure stakeholders are aware of risks and opportunities.

Key Skills and Experience: * 6-10 years of experience in Management Consulting, Analytics, Corporate Strategy, Product Management or Operations.

Product operations experience preferred.

* A willingness to both work strategically and in the execution minutiae; managing everything from broad initiatives to specific JIRA tickets.

* Deep experience with time tracking and sprint management tools (JIRA preferred) * Experience working in ecommerce preferred, but not required * Excellent business judgment and problem-solving/analytical skills $165,000 - $180,000 a year Benefits and Culture * 100% Company Paid Healthcare (medical, dental, vision) * Kind Body Fertility Benefits * 401(k) savings plan with up to 4% match * Unlimited PTO * Full Access to LinkedIn learning * Employee Discounts Perks (HQ Location) * Free weekly catered lunch at HQ - M/W/Th * Dog-Friendly office * Free Swag Giveaways * Annual Holiday Party * Annual Summer Party * Invitations to pop-ups and other company events * Complimentary daily office snacks and beverages SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve.

Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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