Medical Receptionist
Description:
Benefits:
Competitive salary
Flexible schedule
Paid time off
Training & development
About the Role:
Framingham Dermatology is hiring a Medical Receptionist to join our growing team. Our practice focuses on medical and surgical dermatology. We are seeking part-time candidates with medical office experience who can provide friendly and professional check-in service for patients and support busy schedules for our providers.
The ideal candidates should be compassionate, able to multi-task, and possess strong communication skills. Must be able to work Monday-Friday, between 8AM-5PM.
Role and Responsibilities:
Greeting and directing all patients within the practice.
Greeting patients professionally both in person and on the phone.
Comforting patients by anticipating anxieties and effectively answering questions.
Accurately enter patient demographic and insurance information
Verify and update patient demographic and insurance information at each visit.
Verify patient insurance authorizations / PCP referrals have been acquired.
Process incoming / outgoing faxes and medical record requests.
Assist with billing claims
Checking patients in/out
Quickly answer or properly refer questions and issues.
Optimizing provider schedules and patient satisfaction with efficient scheduling
Scanning pertinent patient information into EMR including insurance cards, picture ids and medical records.
Ensuring availability of treatment information by retrieving and updating patient records.
Obtaining patient authorization for medical records.
Notifying providers of patient arrivals
Schedules any necessary appointments after completion of patient visit.
Complete appointment confirmation calls for unconfirmed patients.
Collect copays and past due balances on patient accounts.
Verifying financial records and collecting patient charges while filing and expediting third-party claim Assist with maintaining office cleanliness.
Call and reschedule cancellations and no-shows (after collection no-show fee)
Completing end-of-day tasks and email to biller
Other duties as assigned.
Education & Experience
Minimum of a High School diploma.
At least one year of relevant experience and/or training.
EMR experience is required, and Modernized Medicine (EMA) is preferred.
Qualifications & Requirements:
Strong organizational skills.
Strong multi-tasking skills.
Strong verbal and written communication skills.
Familiarity with multi-line phone systems
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Able to work collectively with administration and staff.
Job Type: Part-time
Preferred Experience:
Customer service: 2 years (Preferred)
Medical office: 2 years (Preferred)
Computer skills: 2 years
Billing experiance
Perks/Benefits:
Highly Competitive Salary
Health
PTO
Flexible schedule
About Us:
Framingham Dermatology truly cares about our team and values each one on both a professional and personal level. We'd love to meet you