HRIS Project Mgr/Administrator

Who We Are Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support.

Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults.

We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer * Pay Range: $97,401 - $128,071 per year.

Compensation may vary based on skills, experience, education, and location.

* We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!

* Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

POSITION SUMMARY: Under the general supervision of the Vice President of Human Resources and Senior Director of Human Resources, the HRIS Project Manager/Administrator (HRIS PM) performs the security management functions for the company's human resources information system (HRIS) and supports and maintains that system.

Determines and assigns roles and security access.

Serves as the technical point-of-contact for HRIS-related questions and issues, manages system implementations, integrations, upgrades, testing and training.

Serves as subject matter expert (SME) on HRIS matters.

The HRIS PM serves as the primary contact with the organization's HRIS vendor.

This position is responsible for ensuring the accuracy and integrity of Human Resources data throughout the system and the interfaces to third party vendors including, but not limited to, the organization's learning management system (LMS). The HRIS PM provides functional and technical expertise to end users regarding HR/Payroll, Core HR Administration, Scheduling, Time and Attendance, Recruiting/Onboarding, Benefits, Performance Management, Employee and Manager Self Service, and other modules of the HRIS through report design and generation, integration development, training, enhancements and maintenance.

This person will work collaboratively with end users, HR staff, payroll staff, staff in other departments within the organization and the company's chosen vendor in the development, delivery, and maintenance of the company's HRIS.

The ideal candidate will be committed to process improvement and have a strong customer service orientation.

ESSENTIAL DUTIES AND RESPONSIBILITES: * Provides technical expertise as the HRIS subject matter expert on cross-functional projects.

Focuses on process improvement, streamlining both business and system processes.

* Provides broad analytics, metrics, analysis, support and coordination to the HRIS.

* Sets and maintains Security and Roles within HRIS.

* Performs system administrator duties for the HRIS including user administration, security configuration, workflow and batch job monitoring.

* Develops and maintains a regular audit schedule and executes audits throughout the year verifying the integrity of the data in all HR systems and databases, resolving irregularities and partnering with HR Staff, the HRIS vendor, and IT to correct discrepancies and ensure compliance.

* Designs, develops, and maintains reports utilizing a variety of reporting tools including, but not limited to, Cognos BI Report; provides training on reporting tools.

* Subject matter expert for all HRIS inquiries concerning user security, workflow management, org changes, mass changes and other table maintenance.

* Provides day-to-day analytics/metrics support to end-users, including data systems integrity, troubleshooting, and analyzing errors in reports/data.

* Serves as HR analytical expert in support of HR business processes and data integration, performs data analysis and produces a wide variety of reports to support department and management decisions.

* Provides project oversight from design through implementation of HRIS modules and upgrades.

* Generates standard and ad hoc reports.

* Manages system upgrades and implementation, training, process improvement, and other assigned projects.

* Interfaces with third party vendors Pacific Clinics' staff, and various internal systems.

* Assists in the development of project scope of work documents and project plans that include analysis of cost, benefit, work schedule, related risks, and return on investment.

* Maintains documentation of processes, process maps, auditing protocols, and reports.

* Develops user procedures, guidelines and process documentation for the HRIS function.

* Trains new users on new processes and functionalities of the HRIS.

* Ensures that all interfaces are functional and operating and all interface error reports are investigated and resolved.

* Works with third-party vendor(s) and or IT to address any data connection issues that may arise.

* Provides day-to-day employee portal user support for the HRIS application enabling efficient and effective use of the application.

* Takes the lead in the recommendation, design, testing and impact analysis of all changes to the HRIS.

* Continuously strives to improve the efficiency and effectiveness of existing systems and tools and looks for alternatives that better meet business needs.

Analyzes, documents and recommends system and/or workflow changes to ensure continuous improvement efforts in enhancing user experience, maximizing system performance and providing increased functionality.

* Partners with IT as needed.

* Must maintain an insurable driving record under Pacific Clinics' insurance policies and drive own vehicle on Pacific Clinics' business as directed.

* Reports to work on time and maintains reliable and regular attendance.

* Models Pacific clinics' approach, mission and core values in all communication and correspondence.

* Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

* Performs other duties as assigned.

QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

ORGANIZATIONAL RELATIONSHIPS/INTERACTION: Initiate and maintain professional interactions and communication with Clinic's employees and/or others.

EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS: * Undergraduate degree from an accredited four-year college with a major in Human Resources, Computer Science, Business Administration, or a relevant field required.

* Minimum three years' experience with UltiPro (Ultimate Software) required.

* Minimum three years' general human resources experience required.

* Flexible and adaptable with shifting priorities.

* Handles confidential information and matters with utmost discretion, sensitivity, tact and diplomacy.

* Demonstrated ability to perform analytical tasks, report writing, and problem-solving skills.

* Excellent customer service skills.

* Highly proficient in Microsoft Office (Excel, Word, Outlook and Power Point). Advanced Excel skills are critical.

* Strong interpersonal skills to interact effectively with individuals throughout the organization.

* Results driven and accountable for actions; ability to work under tight deadlines and schedules while handling multiple tasks in a fast-paced environment.

* Accurate and timely with project deliverables.

* Strong technical aptitude required, with an understanding of database design, structure, and processes.

* Exceptional critical thinking skills with attention to detail.

* Effective written and communication skills.

* Strong customer service and interpersonal skills; interacts professionally with all levels of the organization and vendors.

* Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

PHYSICAL DEMANDS: While performing the duties of this job the employee is frequently required to stand or sit.

The employee is required to use hands to produce records and/or documentation in manual or electronic format.

The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions.

The noise level in the work environment is usually moderate.

Local business travel is required.

SITE SPECIFICS: A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties.

All duties and requirements are essential job functions.

This job description in no way states or implies that these are t