Medical Receptionist

Job Details

Job Location

MD - Germantown - Germantown, MD

Position Type

Full Time

Salary Range

$20.00 - $22.00 Hourly

Travel Percentage

None

Description

We're America's Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019!

Patients inspire us every day at Center for Vein Restoration. Since 2007, we've been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. And today, we're the nation's leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR's hiring philosophy is simple: Attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

Our Patient Services Representatives Enjoy:

Fast paced, learning work environment

No weekends/no nights

Bonus eligibility

Medical, Dental & Vision insurance

Tuition reimbursement

PTO + 8 paid holidays

Centers closed for holidays

Opportunity for continued growth & development

Schedule:

Monday and Wednesday - Germantown Clinic

Tuesday - Float (travel stipend available)

7 AM - 5:30 PM

Three10-hour shifts

Responsibilities:

Patient Service Representatives greet patients in a friendly and professional manner and check in/out

Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members

Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen

The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.

Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered

Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes

Review future schedules to confirm that all patients have been preauthorized for treatment

The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/ HER; ensure that patient records are up to date in EHR/ NextGen

Collect necessary paperwork for patient appts such as authorizations, referrals, etc.

Collect copays and patient balances at time of service

Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

Must be able to travel to Germantown, Silver Spring, Rockville, Greenbelt, and DC (Providence) clinics

Bilingual (Spanish-speaking) Required

High school diploma or equivalent; Associates Degree Preferred

Minimum 1 year administrative or customer service experience, preferably in a medical setting

Must have reliable transportation to clinics that may not be accessible by public transportation