Service Technician

Job Description

Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Paid Birthdays

Paid Training

Opportunities for Advancement

Closed Sundays

Healthy Work/Life Balance

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

Execute repairs under warranty to manufacturer specifications

Qualifications

2+ years of Service Technician experience preferred

High school diploma or equivalent preferred

ASE Certification preferred

B level qualifications, including Diagnostic, Electrical and Engine Repair

Dexterity, requiring a steady hand, excellent hand-eye coordination

Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

Excellent customer service skills and basic computer competencies

Positive, friendly attitude, along with an eagerness to improve

Enjoy working in a dynamic environment

Teammate with ability to collaborate with others effectively

Ability to learn new technology, repair and service procedures and specifications

Valid driver's license and clean driving record

About Us: The Harper name has been synonymous with quality since 1981, when Tom Harper opened the Porsche, Audi, and Jaguar dealerships in Knoxville. Since then, Harper has expanded to seven dealerships, thirteen franchises, and one certified collision center each catering to a different type of driver but providing the same level of excellence in sales and service. The Harper family of dealerships has always made customer satisfaction its primary objective. This is evidenced by our top-notch staff, beautiful state-of-the-art facilities and multiple awards for both sales and service. Harper...Where the drive is always world class.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.