Appointment Scheduler

Job Description

McGrath Honda of Elgin

Elgin, IL.

Scheduling Coordinator - Service Department

We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments.

Essential Duties: (other duties may be assigned)

Deliver high levels of customer service

Understanding of new software

Track and evaluate progress through reports

Create and maintain customer account database

Data reporting and analysis of customer service history

Maintaining high volume of inbound customer traffic flow

Professional follow up

Create service appointments both over the phone & in person