Systems/Network Engineering Specialist

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Team function

The Infrastructure Engineering team engages in the design, development and review of solutions that span multiple infrastructure teams and other IT teams within the company. We work with a broad range of project and delivery teams to help develop optimized solution designs to meet functional and non-functional requirements for the business units and IT organization.

Essential Job Functions and Responsibilities

Designs, documents, and implements the organization’s short-term IT infrastructure needs, including computer systems and/or the network environment.

Analyzes the needs of the organization and translate business requirements into detailed technical infrastructure specifications.

Researches and designs best fit infrastructure solutions based on current standards and strategies.

Reviews and adapts infrastructure plans to meet technology requirements and business processes.

Writes documentation to describe infrastructure development, configuration, and corrections.

Performs technical analysis of software, hardware, and/or network systems.

Guides the configuration, testing, debugging, and support for implementation and delivery of the organization’s infrastructure.

Provides support for business continuity/planning for all infrastructure services.

Participates in root cause investigations and provides recommendations for preventative measures.

Proactively addresses gaps with existing infrastructure processes and documentation.

May collaborate with Architects to conduct feasibility analysis, technical research, and develop proof of concepts.

Collaborates with internal groups and external vendors to ensure infrastructure installations meet specifications and ensure the resolution of issues as they arise. Responds to suggestions for improvements and enhancements.

May serve as a liaison with vendors and other third-party providers.

Ensures integration of internal and external infrastructure services.

May lead the work of others (mentors, prioritizes, delegates, and review assignments).

May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management of direct reports.

Performs other duties as assigned.

Job Requirements

Education:

Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

Experience

: Generally, 8 to 10 years of related experience.

Business Unit:Property & Casualty IT Services

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.

R5867