Service Advisor

Job Description

AUTOMOTIVE SERVICE ADVISOR - Chrysler Jeep Dodge Ram

Job Type: Full-Time

NOW HIRING! Experienced Service Advisors who would like to write service and join our team here at our CJDR Dealership in Baltimore, MD.. Qualified applicants must have great commination skills who would like to be part of a team that enjoys taking care of customers.

Job Summary

We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs.

Benefits

Sundays Off

Competitive Pay

Aggressive Pay Plan with No Caps

Room for Advancement and career growth

Sales Training and Certification Program

Medical/Dental/Vision

401K

Requirements

Excellent customer service skills are a MUST

Previous Service Advisor experience required – 2 years preferred

Reynolds and Reynolds experience highly preferred

Clean driving record and valid driver’s license

Self-starter mentality and ambitious spirit preferred

Professional groomed personal appearance

Ready to waste no time on learning new product and eager to improve

Job Duties:

Understand Customers’ problems and arrange for appropriate service

Prioritize required services, and offer options

Set and manage the expectations of the service delivery for both the customers and mechanics

Continuously keep the customer updated on repair needs and completion times