Intake & Customer Service Specialist

Job Title: Intake and Customer Service Specialist Job Status: Full-time Job Summary: Under general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced quality of life.

They interact with customers by addressing inquiries and resolving client complaints.

They provide a high level of customer service support and handles matters professionally and responsibly and administer medical billing tasks.

Quality customized services, client care and satisfaction are the ultimate goal.

Essential Duties and Responsibilities: * Welcome people to the department and program * Answer telephone calls, questions and service inquiries about services *