SPECIALIST

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Responsibilities

Operational support for security devices- Sourcefire IPS, Checkpoint/Palo Firewall, Cisco ISE, Qualys and Skybox

Troubleshoot all Level 3 Calls and provide continual delivery improvement and meet Client SLA from the Global Clients

Ensure client assets are compliant with Perimeter security protection best practices.

Responsible for documentation compliance with client s security policy and periodic updates

Should be effective in coordination with client users and team.

Incident detection and response activities.

In-depth understanding to use accounts Services, and task Discovery tools.

Work on complex / escalated incidents, problems, and changes within the Operational environment. Supporting 24/7 Cyber Sec environment.

Required Skills/Experience:

Minimum 5-7 years of experience in perimeter devices

Should be willing to work in 24x7 shifts.

Good knowledge of ITIL principles, reporting formats, written & Verbal communication, create KB articles and SOP for perimeter security track is an added advantage.

(1.) To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCAordata or logs collection (4.) To enable knowledge transferortrainings through creationor maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests and recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progressorchallenges and ensure quality and accuracy to the client

Qualification

AMIE, B.E, B.I.T, B.S.B.A, Bachelor of Science, Bachelor's Degree Certificate, B-Tech

Skill (Primary)

Information Security-Perimeter Security Operations-Firewall

Full time