Product Delivery Manager - Project Manager

The CCB Operations: Legal & Regulatory Control Operations (LRCO) Product team Empower customers and employees with simplified and innovative experiences to address Legal and Regulatory matters.

LRCO is capitalizing on the firmwide strategy to modernize data and technology across the CCB Operations with a modernized single common platform technology. This modernizing of technology provides us with the opportunity to integrate business processes and workflow systems into a simplified structure designed to focus on complex scenarios in three core functions: opening a relationship, servicing that relationship, and account closing.

As a Project Manager in the Legal Regulatory & Controls Office (LRCO) Product team, you will help deliver products and solutions in fast-paced and flexible ways. Whether the project objective is to deliver an innovative product, data modernization, or product improvements to increase the value-add of workflow processes, the Project Manager leverages their curiosity and creativity to drive transformation.

The ideal candidate is recognized as a strong project manager that leads proactively and with an appropriate sense of urgency. You balance process and agility and love using data and metrics to inform decisions. At the same time, you enjoy working with and motivating others to success - regardless of reporting lines and are comfortable operating with senior management. This likely means that you have high emotional intelligence and are able and willing to navigate through ambiguity towards clarity.

Job Responsibilities

Partner with a business Operations and Product Leaders, and others to manage product development projects with cross-functional team members.

Leverages strong communication skills to lead project teams through challenges and work with key stakeholders (higher, peer, lower in the organizational structure) via influencing and negotiating.

Responsible for developing detailed project plans with defined timelines, dependencies, owner of activities and resource requirements.

Accountable for ensuring projects are completed within established time and budget schedules, and that objectives conform to corporation/LOB's overall standards and operational objectives, user requirements and client needs

Proactively manages scope changes and project risk

Coach, mentor and motivate project team members, influencing them to act and take accountability for their assigned work

Works Operations and Product Leaders to look for and implement continuous process improvement opportunities that help make theirs and others' jobs easier and more efficient.

Required qualifications, capabilities and skills:

6 years of project management experience. The ability to lead cross-functional project teams towards successful deliveries of projects according to defined scope, on time, and within budget.

The skills to build collaborative relationships with cross-functional partners that are based on a foundation of effective communication.

The courage to respectfully question the status quo to determine the best path forward in the ultimate interest of the organization and all team members.

The capability and initiative to navigate teams out of ambiguous situations using flexible and situationally appropriate solutions.

Proven ability to create and present crisp, and clear presentations to senior management.

Excellent Oral and Written Communication - Proven ability to effectively communicate throughout organization: up, across and down

Strong Interpersonal Skills - Drives accountability by influencing, encouraging, and motivating effective at working in a matrix

Excellent Organizational and Problem-Solving Skills - Demonstrated process orientation, even in changing or ambiguous situations

Strong Leadership Skills - Hands-on experience managing cross-functional teams in a range of projects

Certification in project management methodology (Required)

Advanced proficiency in MS Office, including Excel, Project, and MS Teams.

In-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)

Preferredqualifications, capabilities and skills:

SharePoint and Lucid experience are a plus

Full time