Business Unit Director

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Position Description

Leads insightful communications plans, strategies and creative work, together with effective implementation; drives allocated Accounts proactively from a Business Perspective; is ultimately responsible for relationship between Agency and Client (driving strong & enduring Client/Agency working relationships), drives Integration of the Agencies offerings effectively. Is ultimately responsible for all financials & profitability (for Client & Agency).

Main Areas of Responsibility

Account management

Relationship building and brand ambassador for the Agency

Business Approach to leading Account within the Agency

Strategic management (overall health and performance of the account)

Effective channel, strategies & creative implemented to achieve objectives

Workflow process (implementation and continuous improvement)

Operational management (timing plans, resource capacity management, managing profitability, driving operational efficiencies, financial management)

Managing escalations with client and agency leadership team

Manage process and continuous improvement

Effective and timeous communication

Problem solving

Managing client and leadership expectations

Driving effective and timeous communication

Solutions centric and service orientated

Ensuring all actions agreed to are managed and delivered accordingly

Commercial management of the account

Effective scoping of all business unit requirements

Budget and forecasting

Resource planning and effective management of scope requirements to ensure timeous delivery and profitability within each business unit

Recon Management

SOX compliance

Out of scope requirements: management, effective quoting and planning

Financial administration

Managing client service team performance

Team leadership and mentoring

Ensuing agency provides client with service excellence

Ensuring client service team are successfully meeting their KPAs, Business goals and development requirements.

Performance Management

Experience/Qualifications

2- 3 years Digital Marketing experience

1- 2 years Business Unit Director experience

Must have extensive experience in the auotomotive indusry and managing a corporate account

Brand management or marketing communications diploma or degree

Minimum 10 years in marketing communications role – strategy, advertising, research or marketing

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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