Senior Solutions Architect (Data Center Presales)

Overview:

Candidates MUST BE local to the Denver, Colorado area with a willingness to work on-site in our ePlus office at least two days/week (currently Monday and Thursday team cadence)

As a Senior Solutions Architect (Data Center Presales), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.

Responsibilities:

CORPORATE VALUES

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

YOUR IMPACT

The essential functions of this position include:

Provide technical expertise/credibility to account team on designated focus area

Building strong cross-organizational relationships and effectively influencing across ePlus and customer teams

Develop solution architecture and detailed line-item configurations/bills of material (BOMs)

Develop proposal and/or presentation of recommended solutions

Staying current with Data Center, Cloud and AI technologies and making recommendations for use based on business value

Leverage the breadth of the ePlus portfolio of Data Center, Cloud and AI products and services

Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts

Function as liaison to end-user customer technical staff regarding solution and implementation specifics

Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate

Function as technical liaison and ePlus ambassador with field OEM sales and technical teams

Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas

Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development

Assist sales account managers with project management for complex presales engagements

Complete technical sections for RFP/RFI/RFQ responses for assigned accounts

Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)

Assist sales and services management in identifying candidate solution areas for ePlus development or investment

Complete training, per development plan, and maintain certifications in accordance with focus area

Assist Services Director with helping improve procedures and functions

Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.

Participate in regular team meetings

Complete administrative tasks (expenses, time reporting) in a timely fashion

Building strong cross-organizational relationships and effectively influencing across ePlus and customer teams.

Working closely with the other architect teams within ePlus to ensure that security is properly embedded in their domains.

Escalate issues to other team members and subject matter experts, as necessary.

QUALIFICATIONS

Job Knowledge/Skills:

Experience working with a variety of Data Center technologies – including but not limited to the following areas:

Experience working with a variety of storage platforms – NetApp, Pure, Rubrik, Nutanix, Dell

Hands on experience with virtualization technologies - VMWare, AHV, Hyper-V

Experience with Converged and Hyperconverged platforms – FlexPod, FlashStack, GreenLake

Hands on experience with a variety of server platforms – Cisco, HPE, Dell

Experience with Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365

Experience with Cloud/AI technologies; O365, Azure, AWS, NVIDIA

Solid understanding of Data Protection and Business Continuity options and methodologies

Experience integrating multiple vendor products.

Excellent customer service skills on phone and in person

Skilled to liaise with and influence multiple stakeholders in a matrix environment.

Professional demeanor and good communication skills

Ability to think and come up with solutions quickly, and accurately

Excellent written communications skills

Strong attention-to-detail

Ability to function as an individual contributor and mentor/leader detached from the corporate environment.

Education and Experience:

Certifications in applicable technology preferred

College degree or applicable work experience

Two or more years of experience in designing or implementing complex network or systems/storage solutions

Three or more years of experience in providing pre-sales engineering support

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed .

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

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Permanent