Housekeeping Coordinator St. Charles Convention Center

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

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Overview:

The Housekeeping Coordinator directs, manages and supervises the custodial and housekeeping activities and operations for the facility. In addition, this position requires daily housekeeping and evening/weekend housekeeping duties.

This role will pay a salary of $21 to $23.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays)

Expires 7/31/2024

About the Venue:

The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area. Proudly managed by Oakview Group Management, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff.

FACILITY FEATURES

The Saint Charles Convention Center contains 1,200 free parking spaces, 21 meeting rooms and breakouts, two elegant ballrooms, and an expandable exhibit hall with carpet and drape options. In-house services include delicious food and beverage, experienced event planners, audio visual, decorating, onsite security, marketing and more.

Responsibilities:

Provide services and supervision involved in custodial and housekeeping needs of the facility.

Responsible for insuring that all daily and periodic tasks are completed as scheduled and according to specified quality standards.

Assist with scheduling housekeeping staff as needed.

Trains employees in orientation to the building, proper cleaning techniques and schedules, usage and conservation of supplies, operation of equipment, and safety practices.

Maintains the building to the SCCC standards.

Assist in special jobs, i.e., snow removal, moving/set up of tables/chairs during scheduled work hours, and on weekends as requested by the Operations Supervisor.

Assist in establishing and monitoring work performance and safety standards.

Select, train, motivate and evaluate housekeeping personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies;

Plan, direct, coordinate, and review the work plan for housekeeping personnel; assign work activities, projects and programs; monitor work flow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges.

Monitor and obtain approval for all housekeeping related expenditures; receive and maintain supplies.

Operate a wide variety of equipment including high-lifts, floor scrubbers, and other equipment as required.

Periodically conduct inventory of all equipment.

Maintain storage areas and equipment in designated areas in a neat and orderly manner.

Maintain hazardous materials communication program, material safety data sheets and required records and permits as required.

Maintain knowledge of and ensure compliance with relevant federal, state and local regulations.

Make recommendations for capital purchases related to areas of functional responsibility.

Attend internal meetings representing the housekeeping department.

Communicate clearly and concisely in the English language, both orally and in writing.

Provide excellent customer service assistance to internal and external clients.

Qualifications:

Expertise in floor care. Must have scrub and recoat, strip, wax, and buff experience.

Expertise in carpet care. Must have carpet cleaning/extraction experience.

Operational characteristics, services and activities of public assembly facility housekeeping.

Proper use and maintenance of hand and power tools related to job functions.

EEOC, FLSA, OSHA and ADA issues.

Principles of supervision and training.

Fire and public safety regulations.

Terminology used in entertainment and convention settings.

Customer Service practices

Relevant federal, state, and local regulations.

Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

Bi-lingual in Spanish would be beneficial

Equipment Generally Used:

Floor scrubber and burnishers.

Carpet Extractors.

Vaccuums, sweepers, mops, brushes, scrappers, brooms, motorized blowers, buffers and various mechanized equipment.

Ride on sweepers

Kaivac machine

Power washers

Sidewalk sweeper

Visqueen roller

Cleaning materials.

Garbage containers, buckets and carts

Strengthened by our Differences. United to Make a Difference.:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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