Club & Hub Program Manager

Job Description

Description:

Job Purpose

The Club & Hub Manager is responsible for the development, implementation, and supervision of the Group Day Support and/or Community Engagement services for individuals with autism and other neurodevelopmental disorders.

Duties and Responsibilities

ISP Development and Implementation

Develops individual Plan for Supports (ISP) in correlation with the individual’s person-centered plan for Group Day Support Services and/or Community Engagement

Reviews and updates ISP information in WaMS as needed

Incorporates results from appropriate annual assessment measures into ISP outcomes and activities

Includes participant and/or guardian input in ISP development in a systematic and documented manner

Participates in annual planning meetings with individuals, caregivers and support coordinators

Participates in Supports Intensity Scale (SIS) Assessments when appropriate

Develops observable and measurable ISP outcomes and activities

Reports and monitors participant progress via individualized quarterly progress reports

Daily Instruction

Oversees daily operations of the Club & Hub program

Transports participants to community-based activities and maintains safety of all participants in all program locations

Ensures each participant is actively engaged and making progress towards their individualized program outcomes and activities

Runs group activities and clubs independently or in collaboration with other staff members

Implements behavior support plans (BSP) accurately as needed

Implements additional instructional protocols accurately (e.g., meal preparation, toileting, etc.)

Uses evidence-based teaching techniques during program implementation

Takes advantage of natural teaching opportunities

Data Collection and Analysis

Develops data collection system to measure participant progress towards ISP objectives and activities

Collects data accurately

Maintains accurate graphs in digital format

Updates all program information in datasheets and/or Catalyst in a timely manner

Takes initiative to design, implement, and improve participant programming

Communicates any significant trends in behavior to supervisor

Community-Based Instruction

Develops and maintains community relationships

Safely transports participants to community settings as requested/required

Leaves and arrives on time for community-based programs

Ensures that programs are implemented accurately and efficiently in the community

Takes advantage of natural teaching opportunities in the community

Interacts appropriately and respectfully with other community members

Assists participants in managing valuables, including money and personal belongings

Adult Services Management

Communicates knowledge about VIA’s programs correctly when talking to community partners and other stakeholders

Maintains confidence and professionalism in all areas: communication, dress, and supervision

Meets with and conducts tours with potential participants

Assists with completing intake documentation for new individuals who wish to participate in VIA’s Adult Services

Supervises and trains Club & Hub Behavior Technicians

Performs relevant fidelity checks for staff

Provides ongoing performance feedback to staff

Fosters positive relationships with and among staff members

Develops and maintains daily, weekly, and monthly schedule for services

Monitors attendance and timeliness of staff

Communicates and monitors jobs responsibilities and daily tasks

Collaborates with other supervisors to conduct evaluations for annual reviews

Troubleshoots challenges with supervisor

Individual and Caregiver Communication

Communicates with participants, families, and agencies regularly

Answers individual-specific questions and shares information with the team

Notifies parents and families of incidents that occur during service provision

Responds to all participant and guardian communications in a timely manner (e.g., return phone calls, respond to emails)

Additional Responsibilities

Maintain confidentiality with staff, participants, public and private agencies

Navigates and keeps up to date on DBHDS/DMAS regulations

Assists with program development and systems as directed by supervisor

Champions special projectsRequirements:

Bachelor’s Degree required (preferably in Psychology, Human Development, Social Work, Behavior Science, Education, or a related field)

Proficient in using Microsoft Office products (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, email, calendar), and Adobe Acrobat Products

Excellent written and oral communication

Ability to prioritize and multi-task in a fast-paced environment

Familiarity with individuals with autism and other neurodevelopmental disorders

Ability to maintain a professional attitude and demeanor when working with individuals, caregivers, staff and visitors

Strong organizational and time management skills, with attention to accuracy and detail

Registered Behavior Technician (RBT) certification required within 6 months of start date

Experience in the application of applied behavior analysis and experience providing Developmental Disability Waiver Services with adults is preferred

Valid driver’s license is required