Universal Banker - Wichita (West)

Job Description

At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.

We are seeking a Universal Banker to join our team at our West. This role plays an integral part of our retail team by engaging with customers and fostering ongoing relationships that improve customer commitment, recommend products based on financial profiles, and process customer transactions. This person will partner, support, and develop effective relationships with bank customers, partners, and teammates.

A successful candidate will have:

Exemplary customer service experience

Confident and articulate communication skills

Strong attention to detail

Analytical and critical thinking skills

Sound and accurate judgement to support decision making

Superb time management skills

The ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the community

An understanding of and commitment to our values

Attitude and aptitude to engage in continuous development

Essential functions of the role:

Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-how

Continuously seek sales opportunities, develop business through promotion of products and services, and collaborate with other retail departments to fulfill identified financial opportunities

Initiate and maintain customer contact through a variety of methods

Process customer transactions and balance cash drawer

Mitigate customer and bank risk by ensuring compliance with internal controls, banking regulations, operational and security procedures, and audit policies

Other duties as assigned within the scope and responsibility of the job

Requirements

High School Diploma or equivalent required

2+ years of customer service experience required

1+ years of bank teller experience required

Successfully pass a credit check required

Proficiency with large server based applications and typical desktop software required

Hours: 40 hours per week

Monday – Friday: 8:45 AM – 5:15PM

Saturday: 8:45 AM - 12:15PM (rotating)

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.