Outpatient Mental Health Clinic Director

Job Description

Compensation & Benefits

$140,000 - $200,000+ annual compensation.

Health, dental, and vision benefits.

Paid time off.

7 days off for annual holidays.

Flexible, hybrid work environment - you manage your workday.

Training & development

Tuition assistancePosition Overview

As a Clinic Director at Ellie Mental Health-Redwood City, you'll own and operate an outpatient mental health clinic without the upfront costs and administrative headaches. The ideal candidate for this opportunity will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for operating a clinic composed of approximately 10-20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; marketing clinical services; and building community partnerships. You will also maintain a reasonable client caseload.

About Ellie Mental Health

Ellie Mental Health was proudly founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW, on the principle of destigmatizing mental health. After opening several Ellie clinics in Minneapolis, Erin and Kyle wanted to bring their vision of expanding access to quality mental health care to communities nationwide. To do this, they began using a franchise model to grow the number of Ellie locations throughout the United States. Ellie now serves California communities through locally owned and operated franchise locations.

Ellie's goal is to fill the gap and find innovative ways to break down barriers in the mental health industry. Ellie strives to keep the administrative aspects of providing care to the absolute minimum so therapists have more time to focus on what they love - serving clients!

Responsibilities

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic

Provide all training for clinic new hires

Assess ongoing development and training needs and conduct ongoing training as needed

Hold staff compassionately accountable for meeting performance expectations

Manage staff performance, including implementing performance coaching

Supervision and Consultation

Oversee peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to the clinics mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers

Participate in Clinic Director peer consultation groups

Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care & Clinic Oversight

Evaluate mental health diagnosis; create and implement a treatment plan; and complete ongoing documentation, including further diagnosis, treatment plan reviews, and case notes

Utilize creativity in interventions to help clients achieve and exceed goals

Prepare and submit individual documentation for each session

Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Provide timely responses to concerns raised by clients or clinicians

Identify opportunities to improve client care, quality, and effectiveness and implement changes

Clinic Outreach, Marketing, and Networking

Spearhead the clinics community outreach and engagement efforts

Collaborate with Ellie Marketing Team to promote the clinics online visibility

Required Skills/Abilities

Masters Degree or higher education in a mental health discipline

Independently licensed with a California-issued clinical practice license (e.g., LCSW, LMFT, LPCC)

Strong leadership, problem-solving, and executive skill sets

Strong working knowledge of state requirements regulating mental health practice

Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail

Working understanding of human resource principles, practices, and procedures

Excellent time management skills with a proven ability to meet deadlines

Ability to function well in a high-paced and changing environment

Proficient with Microsoft 365 applications

Adept at learning and navigating Electronic Health Record systems