Technical Delivery Architect - HNAS & HCP

Meet our Team

We’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire the future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

What you bring to the team

Mandatory Technical Skills:

- Extensive knowledge on the Hitachi Storage arrays which include HUS, VSP, VSP G Series, VSP F Series, HNAS, HCP.

- Expert level knowledge on Hitachi tools like Tuning Manager,Command Suite, Ops center,Storage Navigator HORCM, CCI, etc.

- In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR), GAD, HORCM.

- In-depth knowledge on Virtualization & Migration techniques (NDM and UVM).

- Installing, configuring, managing & Upgrading HCS, Opscenter and Tuning Manager tools.

- Performance Analysis, Troubleshooting and Problem determination using Opscenter Analyser and Hitachi Tuning manager.

- Knowledge on Opsramp monitoring and ServiceNOW.

- Experience in verification/validation and planning for required patches / microcode upgrade.

- Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering.

- Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI.

- In-depth understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity.

- Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades.

- Experience in working with multiple vendors to resolve complex technical problems.

- Ability to perform Root Cause Analysis on storage issues.

- Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor.

- Ability to understand Business requirements & translate them into technology solutions, Implement Best Practices.

- Ownership of Infrastructure and responsible for service uptime / availability

- Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities

- Participate in Change & release management

- Plan & Implement routine, normal & complex changes

- Participate in CAB and TAB

- Knowledge about using ticketing system for daily operations - ServiceNow

- Ability to lead escalations - within Storage and cross platform

- Participate or lead storage projects independently.

What you’ll be doing

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.

Our Values

Research tells us that some applicants, especially those from underrepresented groups, can be put off from applying for roles if they need flexibility or feel they don’t meet all of the set criteria. We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and part-time arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

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Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.