Customer Experience Associate

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We

are committed to hiring our military members and their families, along with anyone that wants to give

back to those that serve. We offer various retail opportunities- from front end cashiers or working in our

various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something

great- we give back 2/3rd of our earnings annually to the military community. We also offer flexible

scheduling, a great benefits package, training, and career advancement and development. So what can

you expect as a Customer Experience Associate at the Exchange?

Greet every customer with eye contact and smile in your authentic way

Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll

be right with them

Complete transactions accurately and efficiently while engaging customers in appropriate

conversation

Help customers by following the proper procedure for bagging merchandise and moving large or

heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something

great! While you make it easy for our customers, we focus on you and your development! Our

people make us who we are. We want to see you grow, so we put growing together at the forefront

of everything we do. It is our duty to provide you with the tools and resources that you need to

succeed. Joining the Exchange means joining a team that is devoted to you!

MUST BE 19 YEARS OR OLDER TO HANDLE AND SELL ALCOHOL AND TOBACCO PRODUCTS.

Vacancy Number

E-4461 Retail-0524

Employment Category

Intermittent

Facility Name

MT HOME AFB

Career Area

Retail Operations

Supervisor

No

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Our Focus

We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.

Job Qualifications

Completion of High School or the equivalent.

Able to learn and adapt to current technology needs

Able to think quickly on the spot to answer customer questions

Able to lift 20 pounds

Additional Qualifications/Requirements

Willing to cross-train and work in other areas of the store, as needed

Must possess a welcoming and helpful attitude toward customers and other team members

Cash handling experience preferred

Excellent communication skills

Basic computer skills

Retail experience preferred

Salary Minimum

15.00

Salary Maximum

19.42

Number of Positions Remaining

1

Job Expires

04-Aug-2024