Strategic Forwarding Sales Account Manager

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We value the diversity of our talent and will always strive to recruit the best person for the job.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

KEY RESPONSIBILITIES:

Client Strategy and planning

Hunt and develop the relationships within the customer portfolio (lost customers) and find new customers, and handle customers per assignment.

Work closely with local product organization to grow and deliver revenue growth

For customers with specific area importance, develop account business plans that encompass ocean as well as Logistic & Services products

Maintain an overview of the customers business within the geography

Identify and win opportunities relevant to O&L products direction setting

Sell standalone products depending on customer need

Define and deliver changes to business targets based on market/asset view.

Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets.

Customer satisfaction

Actively monitor local NPS across segments and drive local initiatives to improve customer satisfaction for all local Accounts

Manage stakeholders across the area, region, and global functions.

Actively provide feedback to the sales channel lead based on customer feedback and insights

Volume and Profitability

PARAMETERS FOR SUCCESS:

Value added service selling (Logistics & supply chain services)

Customer Satisfactions

Sales Functional Excellence

WHO WE ARE LOOKING FOR:

At least 03 years of experience in shipping and logistics companies

Fluency in English

A good background on Ocean/Airfreight solutions, network, pricing, and terminology

Deep understands the competitive landscape, and can adjust approaches to customers as a result

Proven track record of targeting, pursuing, and winning large opportunities, through both personal and collaborative selling efforts, in tendered and non-tendered environments

Strong presence and ability to communicate / present / consult with ‘C’ level decision makers

Ability to work independently or a TEAM player in a fast-paced international environment and cope with large scale business challenges

Capable in building strong and lasting relationships and networks at multiple levels, focusing on decision makers and influencers, both locally and internationally

Well-developed communication, persuasiveness, influencing and presentation skills as well as ability to do needs evaluation and handle most common customer objections

Has strong negotiation skills and project management

Resilient, tenacious, and persistent

Self-Motivated and performance driven

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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