Assistant Venue Manager

Join Our Team

Are you a highly motivated and experienced Food and Beverage Professional looking for your next opportunity? If you thrive in a fast-paced environment and are solutions-focused, we want you to join our team and be part of the opening of Townsville, North Queensland’s newest luxury hotel, Ardo!

The Role

We are seeking exceptional Food and Beverage professionals to join our Leadership team as an Assistant Venue Manager and lead, develop and mentor a team of people in delivering service excellence as well as applying commercial business acumen to build the business contributing to the overall success of the Company.

About You

· Tertiary qualifications in Hospitality, Retail, Business, or related field (desirable)

· Previous experience at a managerial level in event operations.

· Current Responsible Service of Alcohol Statement of Attainment

· Current Responsible Management of Licenced Venues Certificate and Approved Manager’s Licence

· Previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol

· Demonstrated understanding of restaurant, barista and/or bar practices

· Strong knowledge of cocktails, beer and wines

· Demonstrated ability to provide exceptional customer service to both internal and external customers and guests

· Ability to work in a fast-paced environment with exceptional organizational skills and the ability to work under pressure.

· Professional presentation and exceptional communication skills

· Flexibility to work various shifts including weekends, nights and public holidays

· Team player and hands on with the flexibility to help out and support your colleagues

· Demonstrated knowledge of food safety and hygiene practices.

Why join us

· Permanent Full-time position.

· Potential relocation assistance.

· Temporary accommodation available for ideal candidates.

· Sponsorship opportunities available.

· Annual salary range of $70,000 - $75,000 plus superannuation.

· Work across our two properties, The Ville Resort-Casino, the region’s premier destination for dining, events and entertainment as well the region’s newest luxury hotel; Ardo.

· Idyllic location in tropical North Queensland

· Uniforms supplied and laundered

· Free car parking

· Employee Assistance Program

· Corporate discount on health insurance

· Paid Parental Leave

· Generous discounts across Morris Group

· Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.

About Us

The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations. We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.

Ardo is a brand new $88 million dollar hotel due to open in Townsville in late 2023. Its arrival brings elevated relaxation and rejuvenation to North Queensland’s premier leisure and entertainment precinct, nestled on the edge of the Coral Sea with uninterrupted views across to Magnetic Island. It’s sprawling hotel suites; world-class dining outlets – Marmor and Terasu; day spa; and signature rooftop pool deck and bar combine to celebrate the spirit of the tropics with unique Ardo flair.

Ardo’s signature steak and seafood restaurant, Marmor promises a true elevation of Australia’s finest gourmet cuisine, while diners at Terasu will be invited to experience a relaxed but edgy take on traditional Japanese cuisine. Ardo Rooftop will be instantly iconic, with its stunning rooftop location, offering panoramic views across the Coral Sea to the horizon.

The Ville and Ardo’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Orpheus Island Lodge, Daintree Ecolodge, and Mt Mulligan Lodge, in addition to owning Colonial Leisure Group, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us.

If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you.

How to Apply

To be considered for this role, please submit your cover letter and current CV outlining your suitability for this role.

Sounds like you? Apply now!

Please note: Applicants must have eligible working rights in Australia.

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Expected salary: $70,000 - $80,000 per month

Full time