DevOps Support Engineer

Job Description

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide (EEFT) offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We have an exciting role for a DevOps Support Engineer responsible for providing support between the development and operations team.

The DevOps Support Engineer will be responsible for automating, integrating, and improving software development and business processes. The DevOps Support Engineer is also responsible for solving Level 3 escalated ATM support issues from the ATM Tech Support team. This position will be located in Mandeville, Louisianna.

Responsibilities:

Automating Business Processes through technology

Troubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtime.

Provides Level 3 ATM/ITM support.

Deploys software and graphic packages to ATM/ITM fleet.

ATM/ITM software installation and configuration.

Creates ATM device images via Python Scripting

Perform other duties and tasks as assigned.

Requirements

Bachelor’s degree in MIS, Technology, Business, or equivalent work experience

Helpdesk support: 1 years (Required)

Office 365: 2 years (Preferred)

Telecommunications / Networking Protocols: 1 years (Required)

SQL: 2 years (Required)

Python or other scripting language: 1 year (Required)

PowerShell Scripting: 1 year (Required)

XML: 1 year (Required)

Knowledge, Skills, and Abilities

Office 365

Problem solving

Demonstrates good judgment, attention to detail, and analytical thinking abilities.

Strong customer service skills

Remarkable work ethic and initiative

Prompt and attentive

Confident, outgoing personality

Strong people skills

Benefits

401(k) Plan

Health/Dental/Vision Insurance

Employee Stock Purchase Plan

Company-paid Life Insurance

Company-paid disability insurance

Tuition Reimbursement

Paid Time Off

Paid Volunteer Days

Paid Holidays

Casual Office Attire

Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.