Office Services Assistant II

Come for the culture, grow your career, and enjoy the journey

When you join PROS, you’re joining a community of people who genuinely care – about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you’re going to bring your best self and do your best work.

We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people:

Rest: Quarterly Recharge Days, company-wide mental health holidays to unplug

Personal Time off (PTO): 20 Days per calendar year, plus 1 floating holiday

Sick Days: 5 Days per calendar year

Reap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, medical and dental insurance, pet insurance and more

Reach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource Groups

We celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we’re a Great Place to Work. Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don’t choose our technology—they choose us, and that is the ultimate compliment.

We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets!

A Day in the Life of the Office Services Assistant - About the role:

This is an onsite position at PROS headquarters in Houston, Texas.

The shift is M - F, 8:00AM – 5:00PM; NO weekend work

Provide administrative support, answer calls, and other administrative tasks

Process International/Domestic incoming and out-going mail

Register visitors in the system and provide visitor or contractor badges

Oversee daily operations of catering needs for corporate environment

Responsible for set-up of meals and clean-up

Raise maintenance tickets when needed

Escort all vendors such as maintenance teams while on the premises

Manage conference rooms and direct individuals to the appropriate meetings

Ensure the reception, lobby, and office areas are presentable

Responsible for employee/visitor badge management

Respond professionally and efficiently to employees’ concerns and offer solutions

Responsible for ordering and stocking daily orders of snacks and food for the office

Responsible for ordering and stocking supplies

Assist with internal events

Handle requests and queries appropriately and professionally

Be willing and able to take on additional projects when needed

Assist with the on-going development of documentation and internal website

Upload and maintain documents within SharePoint

Assist with the office equipment invoicing and budget management

Provide confident and professional support to administrative assistants and PROS customers

Assist with processing parking documentation

Other duties as assigned

Required Qualifications - About you:

We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:

Great team player

Easy-going and positive attitude with a pleasant and approachable demeanor

Flexibility to pivot deftly to assist in any area of coverage as requested by team members or manager

Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment

Providing excellent customer service with proven problem-solving capabilities

Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure

Detail-oriented and self-motivated

Proficiency with SharePoint, Outlook, and Microsoft Office

Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)

Able/willing to lift a maximum of 40lbs

Experience working in a corporate environment

Skills & Personal Characteristics:

Ownership

Innovation

Care

About PROS:

PROS Holdings, Inc. (NYSE: PRO) is your company’s best-kept secret for profitable growth. Viewed as a market-leader by both Gartner and IDC for its CPQ and price optimization capabilities, PROS advanced AI delivers results to the world’s top brands including Cargill, Etihad, Honeywell, HP, Lenovo, Lufthansa, Siemens and more. With more than 30 million AI models, PROS award winning AI is the driving force in processing more than 2 trillion transactions per year. PROS customers report up to 96% efficiency gain, up to 5% margin improvement and up to 20% revenue lift, according to a recent ROI study. To learn more, visit

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

R3029