System Engineer
Candidate would be a part of the CACTUS IT infrastructure team in India and will have the following responsibilities:
Remotely manage offshore & onshore IT L1 calls & processes for CACTUS
Need to understand the type of call and provide support or escalate to the right team of Server administration or Network
Continuously explore and enhance the IT support by interacting closely with the various staff divisions in CACTUS
Open to work in shifts & Need to manage IT helpdesk independently
Troubleshooting to business related applications and co-ordinate concern team to resolve the problem
Responsible for the maintenance of Desktop, Laptop & Server
Installing, configuring and troubleshooting MS Windows OS, MS Other Softwares and internal office applications
Need to perform LAN troubleshooting and desktop connectivity support
You fit the bill if you have
2+ years of experience in providing support for IT Support
Degree in B.Sc/BCA/B.tech- Any Specialization
Certifications like MCSC/ MCITB or CCNA (Preferred)
Knowledge of Ms office and other reporting tools
Open to working in shifts
Shift Timings: 5:30AM/ 7:30AM/ 9:30AM/ 1:00PM/ 2:30PM (9 hour shift).
Location: Andheri West, Mumbai
To apply, you can send in your CV to Siddhita Sankholkar at [HIDDEN TEXT] or speak to her on .
Full time