Bi Lingual Insurance Agency Producer / Customer Service Representative

Job Description

Responsibilities:

The Producer / Customer Service Representative responsibilities are but not limited to: Solicit and sell new personal lines and business policies from clientele outside of our book of business and within of our book of business, Assist in reviewing renewal policies, prepare personalized coverage recommendations, Cross-sell/up-sell to existing clients. Recording all client interactions, handle customer inquires and complaints, Troubleshoot and resolve product issues and concerns, Document and update customer records based on interactions, client/claims liaison.

Performs other Responsibilities as assigned.

Qualifications:

This is a Bi Lingual English / Spanish agency so Bi Lingual (english / spanish) is a must

Must have or obtain Colorado Property & Casualty license within 60 days of hire

Proficient in Microsoft Windows applications: Word, Outlook and Excel

College degree is a plus, High school diploma is required. Plus ability to meet individual production and performance goals, Multi-tasking, Attention to detail, Strong organizational skills and follow-up capabilities, Outstanding written and verbal communication skills, Problem solving