Customer Service Representative

Job Description

One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impressions" within a company. When interviewing for this position for any one of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times, regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.

Job duties include, but are not limited to:

Data Entry

Greeting Clients

Drafting Documents

Filing Cient's Folders

Answering Telephones

Scheduling Appointments

Assisting other Team MembersCompany Description

TCL Financial & Tax Services offers a wide range of services to help individuals and businesses reach their financial goals. Our company has been in business for 20 years, and we have four locations in the cities of Byram, Canton, and Jackson, Mississippi. We also have an A+ Rating with the Better Business Bureau.