Learning Management System Administrative Support (contract)

Vertex University seeks a highly skilled and energetic LMS admin support with deep understanding of systems, capabilities, and integrations. The ideal candidate is innovative, passionate, a stickler for details, and very comfortable working cross-functionally to ensure the best experience for our learners.

The LMS Support Admin Contractor will be responsible for managing service tickets pertaining to Cornerstone on Demand: uploading of content, assignments, group management, reporting, and other duties as needs of the business arise. This role will also support testing for new systems functionality and enhancements. The qualified candidate will have strong background in Cornerstone LMS.

Key Duties and Responsibilities:

Route and troubleshoot inquiries related to training course issues

Set up and manage assignment profiles and direct assignments

Manage rosters and end user transcripts

Troubleshoot assignment and reporting issues

Support operational activities

Knowledge and Skills:

CSOD expertise or certification

Deep knowledge of Reporting 2.0

Experience building and automating custom report

Understanding of systems’ integrations

Education and Experience:

Bachelor’s degree or commensurate experience/education

Previous experience (4+ years) in a learning and development systems role

Understanding of LMS systems capabilities

Experience working cross-functionally

Strong communication skills

Ability to prioritize tasks and meet strict timelines

Pay Range

$55-60/hr

Requisition Disclaimer

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

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No C2C or Third-Party Vendors

Full Time