POSITION TITLE: Secretary/Receptionist (Part-Time)
REPORTS TO: Manager of Office Operations
JOB OBJECTIVES: The Secretary/Receptionist assumes primary responsibility for front desk coverage and for seeing to the orderly operation of the office during business hours, depending on assigned days as a part of the job-share position. This is a part time Monday thru Friday position with weekends off.
Requirements
ESSENTIAL FUNCTIONS:
• Greets clients and processes fee payments
• Answers telephone calls providing agency information or basic referral information, or directing calls to staff, as appropriate
• Processes agency requests for service entering data into electronic medical records system
• Receives, logs and prepares for the deposit of daily receipts, including client fees, donor contributions and grant payments
• Assists with scanning, filing and agency mailings as time permits
• Performs the agency's opening or closing procedure based on scheduled shift
• Keeps the Manager of Office Operations informed of any problems or concerns that may have arisen during shift
• Attends administrative clerical meetings
• Assists with other special projects as assigned
EDUCATION/SKILLS/EXPERTISE:
• Minimum of high school diploma or equivalency
• A minimum of three years general office experience
• Familiarity with multiple extension, multi-function, office telephone systems
• Excellent communication and interpersonal skills
• Basic PC literacy including data base management and Microsoft Office (Excel, Word, Access, etc)
• Excellent organizational skills
• Sensitivity to and respect for cultural differences
• Pleasant, courteous, patient, self-directed, and conscientious
ADDITIONAL REQUIREMENTS RELATED TO WORKING CONDITIONS:
• The employee in this position must have his/her own transportation as a portion of the work may occur at other agencies and in clients' homes
• A minimal amount of carrying audio-visual equipment and educational materials/supplies may be required