Manager, Engineering
Description:
Why Work at Reputation?
Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: We exist to forge relationships between companies and communities.
Responsibilities:
● Provide technical leadership to the team and implement and maintain consistent
engineering processes.
● Generate reports to track progress, and identify slippages well in time for the stakeholders to act appropriately.
● Ensuring teams have clear priorities and adequate resources.
● Identify training needs and provide the support required while giving periodic feedback.
● Ensure that the team members adhere to time management while providing them flexibility.
● Introduce & continuously improve the best practices in software development, methodologies and coding standards; institute change when necessary and appropriate.
● Promote and train engineers in engineering best practices.
● Reviews quality metrics and executes on remediation plans.
● Participate in the global management meetings.
● Work directly with Product Management to translate requirements into concrete
implementation plans.
● Keeps the entire team and stakeholders up to date on the status, expectations, and direction for the activities being managed.
● Recognizes, addresses, and escalates impediments within the team.
● Occasionally contributing to development tasks, feature verifications to assist teams with release commitments, to gain an understanding of the technical product as well as to keep technical acumen sharp.
● Hire, mentor, and train leads.
● Create and monitor measurable quarterly objectives for Leads & teams.
● Create a culture of collaboration and excellence in work ethic.
● Additional duties as assigned.
Qualifications:
● Bachelors Or master’s degree in computer science or a related technical field.
● Proficient in JavaScript with knowledge of Spring ecosystem.
● Hands-on experience with cloud technologies like AWS, GCP.
● Experience in NoSQL databases like MongoDB/ Elastic search.
● Knowledge of software engineering best practices including coding standards, code reviews, testing, and operations
● An up-to-date knowledge of software technologies.
● Excellent problem solving & troubleshooting skills is required.
● Ability to handle escalations and drive stakeholder communications and Management.
● Good experience in providing analytics & metrics on team performance.
● 4+ years of experience leading a team of 10-15 engineers preferred.
● Agile management experience preferred.
● Experience working on Web Application is desired.
When you join Reputation, you can expect:
Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.
Our employees say it best:
According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.
Our employees highlight our:
Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”
Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”
Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
Balance- “Great work life balance and awesome team environment!”
Diversity Programs & Initiatives:
Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.
At Reputation, we believe in:
Diversity: Embracing a culture that values uniqueness.
Inclusion: Inviting diverse groups to take part in company life.
Belonging: Helping each individual feel accepted for who they are.
"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation
Additionally, we offer a variety of benefits and perks, such as:
Flexible PTO
Paid company holidays
4 company provided, “Recharge Days”, which are wellness days off for the entire company
Several active Employee Resource Groups (ERG’s) to help foster inclusion and community
Employee Assistance Program
Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi
Fetch Pet Insurance
401K
Health, dental and vision insurance
Paid maternity leave
Employer paid short term and long term disability and life insurance
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
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