Apartment Manager / Town Home Manager

Job Description

Property Manager - Council Bluffs, IA

Responsible for the day to day property operations, overseeing and enhancing the value of the property.

Core Job Functions:

Financial

Demonstrates the ability to understand financial goals and operate property in owner’s best interest.

Maintains accurate records of all property transactions and submits them on a timely basis (i.e. rent rolls, delinquency reports, move ins-move outs, etc)

Prepares annual budget using the appropriate software and executes operating plan as budgeted.

Ensures that all rents, HAP monthly, and late fees/check charges are collected, posted, and deposited in a timely manner.

Generates necessary legal action and documents and processes them in accordance with State and Company guidelines.

Identifies the need for contract work, solicits bids, and keeps in constant communication with the vendor concerning scheduling, billing, certificates of insurance, and follow up inspection of the work.

Orders supplies and establishes systems to prevent theft or misuse of the property supplies and materials.

Ensures that A/P invoices are properly coded and submitted to the corporate office for payment.

Uses petty cash appropriately, provides an accurate accounting of it, and ensures that it is replenished.

Processes security deposits in a timely manner.

Completes and submits reserve withdrawal requests as required.

Accepts fiduciary responsibility for property assets.

Leasing

Ensures property is rented to its fullest capacity

Utilizes marketing strategies to secure prospective residents and ensures the continuing occupancy of the property.

Performs regular comparability studies to know the market and establishes marketing goals

Continually monitors and analyzes traffic logs, conversion ratios, renewal information, marketing data, etc to be able to give up-to-date and proper information when requested by others.

Conducts tours and pre-qualifications and assists prospective residents in the selection of an apartment and completion of an application.

Approves and signs all leases.

Represents the company in a professional manner at all times.

Administrative

Ensures that lease files are complete and the completion of leases is being executed properly.

Ensures all administrative paperwork is accurate, complete, and submitted on a timely basis.

Ensures current resident files are properly maintained.

Enforces Fair Housing laws and complies with HUD regulations, federal, state, and local statutes.

Submits the HAP voucher, 50059’s and TIC’s, the monthly Affordable Gross Potential Rent report, and the monthly security deposit summary.

Resident Relations

Deals with resident concerns and requests on a timely basis to ensure resident satisfaction.

Develops and/or implements resident retention programs (i.e. resident functions, special promotions, monthly newsletter)

Consistently implements the policies of the property.

Human Resources

Hires, trains, motivates, and supervises all staff. This includes new employee orientation, ongoing formal and informal performance evaluation, review and approval of timesheets, and instructing and advising staff of procedures and guidelines.

Provides comprehensive feedback to non-performing employees. Facilitates disciplinary procedures and documentation.

Plans weekly/daily office staff schedules and assignments.

Tracks maintenance staff work including scheduling and follow up.

Schedules a preventative maintenance program.

Provides support to staff to encourage team work and lead by example.

Maintenance

Maintains property appearance and ensures repairs are noted and completed on a timely basis.

Tours and inspects the property regularly.

Maintains inventory control of all units, enforcing turnover standards for cleanliness and timeliness.

Schedules redecorating for units if needed.

Ensures that all work orders are recorded and communicated to the proper maintenance staff.

Safety

Learns and ensures compliance with all company, local, state, and federal safety rules.

Ensures that unsafe conditions are corrected in a timely manner.

Provides timely and periodic information about property operations.

Certifies the performance of the Annual Decent, Safe, and Sanitary unit inspections.

Other duties as assigned.

Knowledge, Skills, and Abilities -

Education:

BA/BS in Business or related field

Must have or obtain a Leasing License from the State of Illinois Department of Financial and Professional Regulation within

120 days of accepting the position and keep it current.

Experience:

3-5 or more years experience in multi-family property management, including direct supervision of others

Proven marketing and leasing experience

Experience with affordable housing, Low-Income Tax Credit, and Section 8 preferred

Skills:

Proficiency in Microsoft Office, including Word, Excel, and Outlook

Proficiency in Yardi preferred

Excellent customer service skills

Ability to perform in a busy, changing, multi-tasking work environment

Detail oriented, mathematical/analytical skills and time management efficiency

Communication, decision making and information gathering skills, and ability to work independently

**PLEASE APPLY TO BE CONSIDERED**Company Description

Property Management Company