Office Services Coordinator LA - Part Time

EXECUTIVE SUMMARY OF RESPONSIBILITIES The Office Services Coordinator LA is responsible for creating an exceptional workplace environment for the office.

This part time role will be responsible for providing general office operations support.

Manage and maintain office supply inventory and purchase office supplies as needed.

Delivers and ships mail and packages.

Facilitates office events and conference room set up and clean-up.

Also includes responsibilities for reception and greeting visitors.

The Office Services Coordinator plays a key role in coordinating daily operations, events, catering, and special projects.

Some travel may be required.

ABOUT LENDISTRY Lendistry is a minority-led and technology-enabled small business and commercial real estate lender that innovates game changing lending practices for historically underserved small businesses.

With Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certifications, and offering SBA 7(a) loans through its subsidiary, Lendistry is a responsible partner for small businesses through their growth stages and beyond.

We are a national employer whose mission is to provide economic opportunities and progressive growth for small business owners and their underserved communities as a source of financing and financial education.

GENERAL RESPONSIBILITIES * Responsible for day-to-day office management of the Los Angeles, CA office.

* Provide world-class customer service to our TEAM and guests for all office and facility needs.

* Respond to TEAM requests received by email, Teams, telephone calls, or other communication promptly and courteously, with a customer service focus.

* Perform a wide variety of general clerical work, including photocopying, filing, scanning, and mailings from inception to completion.

* Operate and maintain a variety of office equipment and troubleshoot with IT (Information Technology) as needed, including copier machine(s) per existing vendor and/or manufacturer contracts and agreements.

* Ensure all breakroom/kitchen equipment is functional and maintained.

Contact vendors as needed.

* Troubleshoot AV minor equipment issues, such as missing cables, simple hardware connectors, and plug-in for functional operations.

* Manage all mail and couriers, including but not limited to preparing courier packages, coordinating pick-up and delivery, confirming delivery/receipt with appropriate stakeholders, and resolving any related issues in a timely manner.

* Assist with records management to include onsite/offsite storage (Iron Mountain) facilitation and coordination of shred bin pick-up service.

* Maintain inventory of office supplies, break room, coffee, tea, and water supplies, and keep common office areas stocked with supplies and clean; this includes copy/supply/mail areas, pantries, conference rooms, meeting rooms, huddle rooms, and all other ancillary meeting spaces.

* Respond to requests for office maintenance as needed.

* Submit work orders to building management (where applicable) and schedule maintenance/repairs as needed with building management and/or external vendors.

* Coordinate all poster (HR/Legal) displays in communal areas and bulk distributions in accordance with deadlines and removal dates.

* Coordinate with Administrative Operations Manager to ensure the Office Services Manual and Emergency Response Guide are always up to date and available.

* Participate in the wellness/life/safety functions by scheduling required events such as fire drills, floor wards, CPR/AED training.

* Maintain meeting room schedules, assist with meeting set-up/breakdown, which may include assistance with food/beverage set-up (where applicable) as well as clean up.

* Ensure contracted services provided by outside vendors (cleaning services, food services, etc.) and building services (janitorial, parking, badging, interior and exterior furnishings, etc.) are meeting contract standards.

* Provide full back-up support to the Administration/Operations department as needed.

* Works under moderate or limited supervision.

* Travel to other Lendistry offices, as required.

* Participate in special ad-hoc projects and perform other duties as assigned.

PROFICIENCIES * High degree of professionalism, emotional intelligence, ethics, and personal integrity to maintain confidentiality and situations with sensitivity.

* Excellent written and oral communication skills necessary to effectively collaborate with key stakeholders.

* Demonstrated ability to think creatively and innovatively resulting in good decision making.

* Strong analytical and problem-solving ability with active listening skills, meticulous attention to detail and the ability to prioritize competing demands.

* Willingness to adapt to changing business needs and deadlines, including extended work hours when necessary.

* Professional, business-like appearance and demeanor, able to champion the Lendistry brand both internally and externally and the ability to take the organization to the next level.

* Results and action oriented and creative problem solver with elevated level of proven conflict resolutions skills.

* Comfortable with ambiguity and change and able to navigate large organizations with confidence.

EDUCATION AND EXPERIENCE * 3-5 years Facilities/Office Services role, preferably including 1-2 years in a top-tier professional service firm.

* Proficient in Microsoft Suite (Outlook, Teams, Word, Excel, and PowerPoint). * Proficiency with Monday.com and Lucid chart preferred.

* Notary Public helpful SALARY * $23.00 - $37.50/Hourly, depending on experience and location