Director - Finance Controls

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. The company has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

Accountabilities/Responsibilities :

Developing and maintaining a risk management framework

Responsible for leading and overseeing the Finance central risk and control activities, and provide a holistic view across the global Finance function to balance customer, commercial and risk interests. Enable Finance to achieve its strategic objectives while operating within risk appetite by acting as a central point of contact for each FLT. Provide Finance SME point of contact for 2nd / 3rd LoD.

Continue to enhance and strengthen the control framework ensuring it remains compliant with any emerging regulatory requirements and internal policies.

Represent Finance on relevant Company-wide and function governance fora in relation to risks and controls (e.g. Non-Financial Risk Forum (NFRF)).

Review and challenge of 1st LoD ownership of certain Group Governance Framework (GGF) policies.

Provide guidance and support in implementing and embedding controls in BAU activities

Lead dissemination, training and awareness of risk management framework requirements and changes to support and maintain 1st LoD embeddedness.

Support reviews, assurance and testing performed by 1st, 2nd and 3rd Lines as well as external stakeholder (e.g. regulators), and support regulatory engagement as required on an ad hoc basis, e.g. through key initiatives aligned to Section 166 reviews.

Monitoring and evaluating the effectiveness of control processes and identifying areas for improvement.

Support embedding and ongoing enhancement of Operational Resilience requirements across global Finance team.

Support key change initiatives and new product launches, supporting the 1st Line to ensure any change to risk profile is understood and within business appetite, and any new processes have effectively designed and documented, incorporating associated changes to operating risk and controls.

Lead with reviews and assessments of Financial Processes and Controls

Responsible for ensuring key risk and control processes within Finance are developed, documented and implemented in line with M&G plc Risk Management Framework and market standards, including any gaps that need to be agreed with 2nd LoD.

Manage and oversee 1st Line KCAs, including control testing scoping over Financial Close and Reporting Processes, in partnership with business areas and provide oversight and challenge. Provide SME point of contact for 2nd / 3rd LoD.

Co-ordinate, challenge (including quality assurance) and oversee 1st LoD RCSA ensuring regular consistent assessments of the control environment to identify significant and potential business risks and consistent reviews of the design and effectiveness of the controls mitigating those key risks.

Monitor and analyse data to identify trends or potential risks, ensuring appropriate actions to address these, through robust governance

Responsible for leading the Finance Risk and Control Committee as a robust governance forum. Foster relationship with 2nd and 3rd LoD through effective information exchange and inclusion in key decisions. Manage the development and ongoing support to ensure effective risk governance arrangements.

Responsible for the production of risk and control MI and analysis to support effective decision making/ risk management.

Responsible for maintaining and overseeing risk and control information within the firm’s GRC system (MetricStream):

Perform data quality checks on information input into the system by risk and control owners and their teams.

Extract information from the system, e.g. to create MI and risk reports.

Coordinate any review and follow-up for open issues, notifiable events, internal and external audit actions with FLT members, including reporting and delivery of closure of issues and actions.

We live by four behaviours at M&G Global Services and we ask all our employees to:

Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed

Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas

Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination

Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things

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