Claims Representative - General Liability

The General Liability Claims Representative directly handles business owner liability claims. This position will require the ability to analyze coverage issues, in addition to routine claim adjusting functions. Additionally, the position will involve drafting coverage letters, evaluating and frequent communication with various parties including attorneys. Strong writing and interpersonal skills are essential, as well as knowledge of standard industry liability forms.

Location: This is a full-time remote position. The employee chosen for this role may choose to work from the Boston, MA or Wilkes Barre, PA office if preferred.

Job Responsibilities

Manages an active desk of fast-track property damage liability claims under business owner policies

Analyzes coverage issues under the Business owners coverage form, garagekeepers, hired non-owned auto, auto services and other standard industry forms

Analyzes, investigates, and evaluates new loss notices and claim tenders

Adjusts total auto losses as part of adjusting liability claims

Expeditiously analyzes and positions claim under applicable coverage

Collaborates on setting reserves at appropriate level for claims

Uses good judgment in managing ALAE in claims investigation

Appropriately documents claim files in accordance with established guidelines

Obtains and maintains adjuster licenses, as required

Preferred Knowledge

PERFORMANCE REQUIREMENTS:

Strong analytical skills

Strong verbal and written communication skills including proper grammar usage and imparting information in a clear and concise manner

Strong interpersonal skills

Ability to work independently and meet assigned deadlines

Promptly responds to inquiries with a sense of urgency

Ability to work in a collaborative and cooperative approach

Ability to multi-task and effectively deal with interruptions

Ability to follow instructions and established procedures

Proficiency with MS Word, Excel and internet applications

Highly attentive to details

Able to work under pressure and execute good judgment in sensitive situations

EDUCATION:

BA/BS degree required

CPCU or other industry designation a plus

State adjuster license(s) a plus

EXPERIENCE:

3+ years prior general liability claims adjusting experience preferred

Experience in bodily injuries claims preferred

About Us

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBERK.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some highlights of our benefits are:

Great work environment with growth opportunity

Competitive compensation

Generous amounts of vacation and sick time

Closed on major holidays

401(k) with company match and profit sharing

A fantastic healthcare package

Tuition reimbursement after 6 months of employment

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $70,000 to 80,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

R12950

Remote/Remotely/Tele/Telecommute/From home