Full Time Sales Associate

Job Description

Full-Time Sales Associate

JOB OVERVIEW

The Sales Associate role assists in running all front of house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

OUR BENEFITS

FREE Premier Orangetheory Fitness membership for you and a dependent

Health & Wellbeing insurance

401k Retirement upon eligibility

Paid Time Off + Holidays

Growth Opportunities

Bi-weekly commission incentives based on sales performance

Collaborative, positive company culture

JOB RESPONSIBILITIES

Maintain availability for 30+ hours weekly, ensuring consistent presence and support

Establishes and maintains an effective referral program to bolster membership growth

Conduct telephone inquiries, follow up calls and customer care initiatives

Warmly greet members and guests to foster a positive, welcoming atmosphere

Adhere to the studio cleaning checklist diligently throughout shifts, ensuring a pristine environment

Process cash and credit card transactions accurately and responsibly

Generate new leads through member referrals, community outreach and social media efforts

Convert leads into members through effective communication and timely outreach via cold calls and emails

JOB REQUIREMENTS

Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)

Solid verbal and written communication skills required

MS Office basic programs (word, excel), Internet, Basic computer program software use

High school diploma or equivalent required. Experience in retail or direct sales management/lead generation systems.*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studios hiring manager can provide more details if you are selected to proceed with the interview process*

Equal Employment Opportunity

Austin Fitness Group is an equal opportunity employer. Austin Fitness Group is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, or any other characteristic protected by federal, state and/or local laws. We adhere to a strict policy of non-discrimination in all aspects of employment. This Equal Employment Opportunity Policy applies to all employees and applicants for employment. Austin Fitness Group is dedicated to upholding the principles of equal employment opportunity and fostering a workplace that promotes fairness, equity, and respect for all individuals.