Vice President of Operations

Summary The VP of Operations performs the necessary duties to ensure the successful management of the entire operations department.

This person is responsible for the overall management and administration of the operations team including overall supervision, hiring, training, discipline and personnel development, scheduling, vehicle, and equipment management, project estimation, vendor management, and management of quality assurance.

Skills needed for this position include supervising, organization, procedure writing, and training.

Good oral and written communication skills and excellent organizational and analytical skills are required.

Primary Duties and Responsibilities Work with company leadership to develop the group's strategic vision and develop quarterly goals for each direct report.

Maintain a strong team through development, coaching, and accountability.

Hire and manage all operations leadership personnel.

Leadership and development of all direct reports.

Develop initial and ongoing training for all direct reports.

Manage disciplinary action for all direct reports and continuously top-grade staff.

Ensure direct reports participate in larger company training as applicable.

Ensure direct reports manage their teams in a similar manner as outlined above for direct reports.

Provide oversight for warehouse operations, field services, and project management.

Responsible for the implementation of policies and procedures relative to labor management.

Proactively document as well as improve operational processes and procedures.

Proactively manage overtime, contract labor, and other key operational expenses.

Hold team meetings monthly to increase team communication and cooperation and provide a training forum.

Manage company vehicle fleet and all operations equipment.

Manage contract labor groups and other key vendor groups.

Manage bid process for contract labor.

Conduct post-project reviews and implement corrective action.

Ensure customer satisfaction for all projects.

Meet at least twice a year with each team to learn what is going well and what opportunities there are to improve.

General Responsibilities: Provide weekly job status to company leadership.

Always maintain a professional and courteous attitude.

Maintain company procedures, policies, dress code, and safety procedures with crew always.

Maintain courteous and responsive rapport with team members, customers, contractors, and vendors.

Maintain a culture driven by the company values of integrity, excellence, and concern for others.

Maintain a customer-driven organization.

Other duties as assigned by company leadership.

Supervisory Responsibilities 4-5 Managers of Operations Education, Certificates, Licenses, Registrations Bachelor's degree from an accredited university is required.

At least 10 years of business management experience is required.

Proven organizational and follow-through skills are required.

A strong work ethic and the ability to manage a high volume of work is required.

Strong written and verbal communication skills are required.

A passion for excellence is required.

A humble and teachable demeanor is required.

A valid North Carolina driver's license is required.

Full Time