Customer Service Representative South-West

Job Summary

Handing all the branch’s documentation including filling of the company’s source documents (Airway bills, Daily sales sheets, weekly sales reports, etc).

Key Responsibilities

Market company’s services & products with the view to meeting monthly sales targets

Keeping safe custody of all branch’s stationery.

Safekeeping and proper disbursements of branch’s float as directed by company policy

Management of PODs generation and remittance to origin stations

Customer information management including telephones, e-mails, etc

Handling complaints and objections from internal and external customers

Any other duties that may, from time to time, be assigned

Requirements

SC/ND in Business Administration/Marketing or its equivalent

Any graduate qualification is a plus

Minimum of 2 years post qualification experience in similar position

Attention to detail and accuracy

Ability to maintain confidentiality

Ability to apply judgment

Information management skills

Ability to communicate (Verbal & written)