Assistant Service Manager/ Service Advisor - Honda Store

We currently have a unique opportunity for an enthusiastic Service Writer who has above average communication skills and is driven to provide personalized assistance to our clients. As a Service Writer, your main responsibility will be to advise customers on suitable maintenance and repair services. At Performance Kings Honda, we value a Service Advisor who possess extensive product knowledge and will offer genuine and approachable advice to our customers.

Earn $68,000 to $92,000.00 Annually (experience based)

Store hours are Monday Through Friday 7:00 am to 6:00 pm

Saturdays 8:00 am to 5:00 pm

Performance Kings Honda in Cincinnati is the highest volume Honda dealer in the area for over 12 years. Our service department is state-of-the-art with 38 service bays. We offer exciting career opportunities and have a great work culture. Join us for a fulfilling career!

You'll Love Performance Kings Honda's Service Team!

Number one volume Honda Dealership in Cincinnati since 2012

Performance Kings Honda offers Careers not just Jobs

We have a long history of promoting with in our organization

Employee Benefits Available:

Paid vacation and personal time off

401k with Generous Company Match!

Medical insurance

HSA or FSA plans

Dental care

Vision coverage

Short- and long-term disability

Life insurance

Grief counseling

Living will preparation

Generous employee discounts on vehicles, parts and services

Ask about our Technician Tuition Assistance Program!

Coming soon: "Performance Tech Academy"

Responsibilities

Assistant Service Manager:

Maintain your Customer Satisfaction Scores at or above the district goal

Receiving in customer’s and their automobiles in the most effective and timely manner

Constant communication with your service technicians and customers

Calling customers with diagnostic results and recommendations from your technicians

Selling the recommendations from your technicians

Communicate authorized recommendations to your technicians with a “promise time” for completion of work

Prompt call to customers when vehicle is washed and ready

Notify your customer if there are any delays to the “promise time” and why

Close all repair orders and review with customers as they pick up their automobiles

Qualifications

2+ years of Service (Writer) experience preferred, not required

High school diploma/GED required

Competent level of computer literacy

Substantial time management skills

Have a general understanding of automotive functions

Must be insurable to drive customer cars and company vehicles

Performance Kings Honda is a drug-free workplace

Regular Full-Time