Quality Manager

QUALITY MANAGER

MICHIGAN

USA

INDUSTRY: Pulp/Paper/Wood

POSITION STATUS: US CITIZEN or US PERMANENT RESIDENT

BENEFITS: Salary ranges from $100,000 to $130,000. Great relocation and benefits.

POSITION OVERVIEW:

This position is responsible for the continuous improvement project action item list as well as managing/developing interns.The Quality Manager works closely with Company Sales and CTS (Customer Technical Services) teams and serves as the main liaison between all customers and the plant production team to address customer concerns.

JOB SUMMARY DESCRIPTION:

Research and respond to customer claims in a timely manner to prevent agedclaims.

Participate in customer visits as needed.

Participate in On-call/weekend duty rotation.

Provide direction for the internship program/interns.

Create and manage trial planning within the mill and maintain recordswithin the trial log.

Regularly review and maintainthe FDA-approved chemical list and update the document control system.

Lead Kepner Tregoe (KT) events as scheduled.

Attend and participate in department meetings.

Function as a team member as well as an individual contributor.

Manage job assignments and training plans.

Participate in lab activities and reporting.

Have frequent interaction with the GPI Sales and Corporate CustomerTechnical Services. Complete Six Sigma projects and solve problems utilizing lean methodology.

Manage Technical Lab activities.

Manage multiple priorities.

Travel as needed to customers.

Strong interpersonal and communication skills.

Fulfil other duties as assigned.

JOB SUMMARY REQUIREMENTS:

Bachelor's Degree and/or Technical Degree

Experience within a test lab environment.

A Safety-First mindset to promote and support a safe workplace.

Microsoft Office proficiency.

KT Training participation/lead a plus.

Knowledge of printing press runnability.

Familiarity with SAP.

Ability to lead people and obtain results by developing your team.

Ability to balance and achieve positive results in the areas of safety, quality, productivity, cost control, and employee relations.

Six Sigma Green or Black belt training is a plus.

Permanent