Entry Level Customer Service Representative

Job Description

Power-Flo Technologies fosters opportunities for learning and personal development while remaining dedicated to innovation, sustainability, and growth. We strive to be the premier provider of supplies, services, and solutions to the electrical, industrial, mechanical and automation industries. Our New Hyde Park location is seeking an organized and outgoing individual for an entry level customer service position.

This role is Monday to Friday, 8 AM - 5 PM. Full Time. On-site (not remote).

Competitive Benefits Package

Health insurance (medical, dental, vision)

PTO program and paid holidays

401K with employer match

Company provided life insurance (after 1 year of employment)

$16 - $18/hour

Duties and responsibilities of the Customer Service Representative include but are not limited to:

Answer incoming phone calls

Communicate with customers via e-mail or phone

Willingness to gain product/service knowledge

Enter and sort data on Excel

Conduct research on customer and vendor histories

Work with the engineers, technicians, and management to provide the best customer experience

Other office administrative duties upon request

Knowledge, Skill and Ability:

Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment

Ability to work under tight deadlines

Strong verbal and written communication skills and attention to detail required

Strong customer service skills

Working knowledge of MS-Office Suite including MS-Word and MS-Excel

Ability to learn and adapt to proprietary software applications

A driver's license is required to make trips to the post office and bank as needed

Strong Time Management

About Us

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.

Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

The Power-Flo Technologies family of companies include United Electric Power, Aetna Electric, Long Island Electrical Distributors, Electric Switchboard Solutions, Misa Plumbing, Axis NJ LLC, Power-Flo Pumps and Systems, US Energy Group, Dittman and Greer, AAI, United-Richter, Twinco, Nassor Electric.