Position Summary: Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel.
Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.
Continually work towards and support the improvement of engineering service to guests, other departments, and fellow team members.
Essential Duties & Responsibilities: * Respond and attend to guest repair requests.
* Acknowledge all guests according to company standards, anticipate and address guests concerns.
* Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
* Check for new maintenance requests from the PMS and update remarks once the task is completed.
* Interpret readings from meters & gauges and other measuring units.
* Prioritize and organize work assignments.
Work under pressure situations and exercise good judgements.
* Maintain confidentiality of hotel guests and pertinent hotel information.
* Ensure security of guest room access and hotel property.
* Must complete all reports required by brand and Hospitality Company for Quality Assurance tracking.
* Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps and HVAC.
* Test, troubleshoot and perform basic repair on all types of equipment.
* Regularly perform preventive maintenance duties in lubrication of equipment, changing of filters, checking of fire extinguishers and other duties to prevent major costly breakdowns as assigned.
* To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
* To be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency.
* Monitor fire Alarm / Life Safety Systems, as necessary.
* Read and understand blueprints, schematic drawings, and technical parts breakdown.
* When no work is assigned, keeps productive throughout the shift by completing work orders, completing weekly walk-through items, and any other task that needs to be completed in the hotel.
* Keep all tools and supplies secure throughout shift to prevent loss from theft.
* Ability to lift and/or move up to 50lbs.
* Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Performs other duties as assigned.
Qualifications * High School Education or GED * Minimum of two years experience in Maintenance * Effective problem-solving abilities * Excellent written and verbal communication skills * Well organized and able to prioritize tasks.