System Senior Engineer I

ABOUT US

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Here at Alter Domus we are currently looking for a Senior System Engineer to join our Global IT Operations team. In this role you will work with key stakeholders and apply your technical proficiency across different stages of the Infrastructure Life Cycle to support our end users and operating platform. With Alter Domus, you can be part of a unique culture, a place that teamwork is encouraged, and hard work is rewarded. Alter Domus offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career. This role is located in our brand new Hyderabad office and will be a mix of remote and onsite work. Please note: This is a Night Shift to support our operations in North America.

The Senior System Engineer will be responsible for the following:

Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design

Assist managing various server related resources (Active Directory, VoIP, Office 365, Azure, SharePoint, PowerAutomate) including patches and other related security tasks and responsibilities

Work directly with our end users (in person, phone and help desk ticketing) to troubleshot and resolve issues

Set up workstations, domain accounts, etc. in various hardware and software related applications

Deploy and troubleshoot various types of network elements, infrastructure services and platforms

Install and troubleshoot Microsoft and various other system applications and solutions

Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets

Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team

Work with a Global IT team supporting users all over the world

Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run-books, and recovery processes

Technial Comptencies:

Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory

Expertise in Office 365 management is a must have (Exchange online, Intune, Sharepoint, Defender, PowerAutomate, Teams)

Support and maintain the existing network and associated infrastructure

Collaborate with team members in resolving support tickets

Experience in implementing Microsoft cloud solutions (Azure, Office 365, SharePoint)

Managed Services and Cloud experience

Manage various server related resources (Active Directory, VoIP, Office 365, Azure) including patches and other related security tasks and responsibilities

Remote Connectivity troubleshooting (VPN, Citrix, Terminal Server)

Basic knowledge of Kubernetes / Dockers / WSL2

Good knowledge on Apple products (Mac)

Previous experience working with ServiceNow ticketing tool would be considered as an advantage

General knowledge in Lotus notes would be considered as an advantage

Basic knowledge on Linux OS would be considered as an advantage

Your Profile:

5+ years of related IT industry experience

Excellent oral, written communication, and presentation skills

Detail oriented and organized with an ability to meet deadlines

Willingness to work with teams in multiple time zones

Strong work ethic, responsiveness and passion for customer service and quality

Excellent team player and good interpersonal skills

Self-motivated, able to work within a project-based environment

About us:

We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,000 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world’s leading asset managers, lenders and asset owners. We’re specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what’s possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

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WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

Support for professional accreditations such as ACCA and study leave

Flexible arrangements, generous holidays, birthday leave and graduation leave

Continuous mentoring along your career progression

Active sports, events and social committees across our offices

Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program

The opportunity to invest in our growth and success through our Employee Share Plan

Plus additional local benefits depending on your location

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage:

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